Legal Documents
Artist
Terms of Service
Empowering beauty professionals with high-end tools and transparent business terms.
Introduction
The following Artist Terms of Use (as defined in the Definitions section below) govern and regulate your access to and use of www.chicchicapp.com and all affiliated websites owned and operated by ChicChic, including all subdomains, subdirectories, mobile sites, and mobile applications thereof (collectively, the "ChicChic Platform", "Platform" or "ChicChic Software"). This Agreement is made between ChicChic and you, the Artist.
In this Agreement, "ChicChic", "we", or "us" means CHICCHICAPP LIMITED with its registered office: 1-3 WORSHIP STREET, 2ND FLOOR, C/O BUCKWORTHS, LONDON, EC2A 2AB, UNITED KINGDOM.
Artists' use of the ChicChic Platform is governed by these Artist Terms of Use. When using our Platform to deliver services and products your use of the ChicChic Platform is also governed by the general ChicChic Platform Terms of Use. To use the ChicChic Platform, as an Artist you must agree to both Terms of Use.
This is an initial version of our Artist Terms of Use until the ChicChic Platform decides to fully enable the in-app bookings/appointments and/or purchases within our Platform. You will be supplied with the new version of these Terms when such features are added.
1. Definitions and Other Details
Terms in the preamble and elsewhere in this document have their assigned meanings, and each of the following terms has the meaning assigned to it.
"Affiliate" means in relation to ChicChic any entity that from time to time directly or indirectly controls, is controlled by, or is under common control with ChicChic.
"Agreement", "Terms", "Artist Terms of Use" or "Partner Terms of Use" means this agreement, which sets out the terms and conditions upon which ChicChic shall provide the ChicChic Services to the Artist and which comes into effect on the Effective Date.
"Artist", "Partner" and "you" mean a selected third-party provider of goods and services, who offers their goods and services for sale on the ChicChic Platform and any other ChicChic software.
"Artist Account" means an account on the ChicChic Artist app belonging to a particular Artist that the Artist's employer, staff, and other individuals can access.
"Artist Credit Card" means a credit and/or debit card provided by the Artist and supplied to ChicChic through the ChicChic Platform, which ChicChic is authorized to charge Service Fees pursuant to the terms of this Agreement.
"Artist Customer" means a Customer who books Artist Services directly with you through any means other than through the ChicChic Platform, and whose details are stored on your Artist Account.
"Artist Services" means any products, goods and/or services of an Artist offered for purchase or booking on the ChicChic Platform.
"Artist Profile" means a customisable profile offered by the ChicChic Platform to the Artist using the ChicChic Platform which is publicly accessible via the ChicChic Platform for other registered End Users and Artists on the Platform.
"Commission" means the commission payable by the Artist to ChicChic as set out in this Agreement or any other agreement between the Artist and ChicChic.
"ChicChic Software" or "ChicChic Business Software" means all ChicChic managed and owned software, specifically relating to the ChicChic Artist mobile application.
"Consumer", "Customer", "User" or "End User" means an end user of the ChicChic Platform other than Artist.
"ChicChic Customer" means a Customer who books Artist Services through the ChicChic Platform.
"Customer Account" means an account on the ChicChic Platform created by and belonging to a ChicChic Customer.
"ChicChic Services" or "ChicChic Features" means the benefits and services Artists may receive from ChicChic.
2. Key Terms of Use
- ChicChic provides a social beauty platform with booking features where you can advertise the Artist Services to a much wider range of potential customers.
- Along with providing access to the ChicChic Platform, Artists have a license to use the ChicChic Business Software.
- We are responsible for arranging and concluding ChicChic Bookings with Online Payments and are appointed under these Artist Terms of Use as your commercial agent to do so.
- Successful receipt of payment by us will discharge the Customer's debt to you.
- We will send you an Invoice Statement once a month which will set out what we owe you for ChicChic Bookings, what you owe us (e.g., Service Fees) and the resulting balance.
- You are responsible for the Services which you provide to Customers in your spa/salon/shop/place of work and the contract for those Services is between you and the Customer.
3. Description of the ChicChic Platform
ChicChic provides a Platform using which Artists can advertise, market, sell, promote, and offer their services and/or products. The Agreement applies to all services and/or products made available on the Platform whether directly or indirectly.
By creating a profile, accessing, browsing and in any way using our Platform, you acknowledge and agree to have read, understood, and agreed to the Terms including having read our Privacy Policy.
4. Intellectual Property Rights and Restrictions of Use
Unless stated otherwise, the software required for, available at or used by our Platform and the intellectual property rights of the Content and information of and material on our Platform are owned by ChicChic and/or its Artists, End Users.
You are not allowed to:
- Re-sell, hyper/deep-link, use, copy, publish, modify, or reproduce the Content in any way without ChicChic's prior written consent.
- Use or develop applications that interact with the Platform without ChicChic's prior written consent.
- Use, store, or upload viruses or other malicious ware or compromise the security of the ChicChic Platform.
5. Indemnification
You will defend, indemnify, and hold harmless ChicChic against any third party claim, loss, damage, settlement, cost, expense, or other liability related to (a) your non-compliance with applicable laws; (b) your Services; (c) your taxes and duties; or (d) actual or alleged breach of any representations you have made.
6. Limitation of Liability
Both parties are only liable for damages suffered as a result of wilful misconduct or gross negligence. The Artist shall obtain and maintain, at its own expense, professional indemnity insurance and public liability insurance.
7. Unlawful Content
Any unlawful Content that may exploit or otherwise harm minors; or may violate or advocate the contravention of any law or regulation is prohibited. ChicChic does not allow objectionable content that includes defamatory commentary, imagery and/or hate speech.
8. Termination
You can terminate your use of the platform at any time. Simply delete your Artist's account on the ChicChic Artist app and email hello@chicchicapp.com.
9. Disclaimer
The Platform is provided on an "as is" and "as available" basis. ChicChic does not represent or warrant that the Platform will be interrupted or error free.
10. Tax Matters
You agree to comply with any applicable tax laws and fulfil all obligations to the tax authorities. ChicChic are not responsible for collecting, remitting, or reporting any VAT or other taxes arising from sales on the Platform.
11. Privacy and Confidentiality
ChicChic respects your privacy. Please have a look at our Privacy Policy for further information. You agree to keep all Confidential Information received during your use of the Platform secure.
12. Complaints
Any claims or complaints by Customers against You are to be dealt with by You. ChicChic are not responsible for and disclaims any liability in respect of such complaints and claims.
13. Rolling Monthly Subscription
Artists and Partners using the Platform will incur charges based on the pricing model detailed on the Platform's official website.
14. Trial Period
A three-month free trial is offered to all new Artists and Partners, details of which can be tracked within their profiles on the Platform.
Last Updated: 19-04-2026
Back to FAQs →